Privacy Policy

Who we are

Agent & Co. is a marketing membership operated by Zoë Anne & Co., LLC, a California limited liability company (“we,” “us,” or “our”). This policy explains what information we collect through our website and member platform, how we use it, and the choices you have. Questions? Email inquireagent.co@gmail.com.

Information we collect

• Application information — your name, email, phone, brokerage, market, deal volume, website, and social profiles when you apply for membership.
• Account information — your profile details, brand voice notes, and preferences you save in the platform.
• Content you create — listings, property notes, and marketing assets you generate or save in the Listing Studio.
• Communication preferences — the email (and, when available, text) reminders you opt into, plus your time zone and preferred send time.
• Billing information — handled by our payment processor. We never see or store your full card number; we store only subscription status and identifiers.
• Usage information — basic technical and usage data such as device, browser, and pages viewed, used to keep the platform secure and working.

How we use your information

• To review applications and provide the membership.
• To deliver weekly content drops, reminders, and monthly strategy call scheduling and recaps.
• To generate marketing copy you request through the platform’s AI tools.
• To process payments and manage your subscription.
• To respond to your questions and provide member support.
• To improve the platform and keep it secure. We do not sell your personal information.

Communications and your choices

Service messages — such as application status, receipts, billing notices, and account security emails — are part of the membership and are sent regardless of your reminder settings. Reminder and content emails are opt-in and can be changed at any time in your dashboard under Notification settings, or by using the unsubscribe link in those emails.

Text (SMS) reminders are opt-in only. By providing your mobile number and turning on text reminders you consent to receive automated reminder messages from Agent & Co. at that number. Message and data rates may apply, frequency varies, and you can stop at any time by replying STOP or turning the setting off in your dashboard. Consent to texts is never a condition of purchase.

Service providers

We share information only with vendors who help us run the membership — hosting and database infrastructure, payment processing, email delivery, and AI providers used to generate marketing copy you request. They may use your information only to perform services for us. We may also disclose information if required by law or to protect our rights.

Retention and security

We keep your information for as long as your membership is active and for a reasonable period afterward to meet legal, tax, and recordkeeping needs. We use industry-standard safeguards, including encrypted connections and access controls. No method of storage or transmission is completely secure, and we cannot guarantee absolute security.

Your rights

Depending on where you live — including under the California Consumer Privacy Act — you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain sharing. We do not sell personal information or share it for cross-context behavioral advertising. To make a request, email inquireagent.co@gmail.com. We will not discriminate against you for exercising these rights.

Children’s privacy

The platform is intended for licensed real estate professionals and is not directed to anyone under 18.

Changes to this policy

We may update this policy from time to time. If changes are material, we will notify members by email or in the platform. The effective date above reflects the most recent version.

Contact

Zoë Anne & Co., LLC — California, United States. inquireagent.co@gmail.com